Administrative Support

EGP20.00

Description

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You have brushed up on everything from identifying office procedures, to putting together unique binders, but even the most impressive empire can topple down without proper management.  Administrative skills are about giving procedures a professional, yet personal touch. Mastering the art of both verbal and written communication is essential in the modern world of changing information. Sharpening your administrative skills means pinpointing, preventing and tackling problems by expertly using available resources.

Our workshop keeps all this at the center of your mind, while helping you develop life-long lessons such as time-management and teamwork. The practices in this workshop were designed to make successful business strategies a way of life. Our tactics can be consistently incorporated to inspire commitment in all your projects for years to come.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][ucaddon_title title=”Course Outline” align=”left” padding_top=”20″ padding_bottom=”20″ uc_fonts_data=”JTdCJTIydGl0bGUlMjIlM0ElN0IlMjJmb250LXdlaWdodCUyMiUzQSUyMjUwMCUyMiUyQyUyMmNvbG9yJTIyJTNBJTIyJTIzZjc5NDFkJTIyJTdEJTdE”][vc_tta_accordion color=”white” spacing=”1″ gap=”1″ active_section=”0″ collapsible_all=”true”][vc_tta_section title=”Module One: Getting Started” tab_id=”1555372536699-3a3ff8ff-7ccfdd7b-d78e33c9-88ed”][vc_column_text]

  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Module Two: Getting Organized, Part One” tab_id=”1555372536736-3eeeadcd-e75fdd7b-d78e33c9-88ed”][vc_column_text]

  • Dealing with E-Mail
  • Managing Electronic Files
  • Keeping Track of the Paper Trail
  • Making the Most of Voice Mail

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Module Three: Getting Organized, Part Two” tab_id=”1555372536776-aec07400-f9e6dd7b-d78e33c9-88ed”][vc_column_text]

  • Keeping Your Workspace Organized
  • Using a To-Do Book
  • The Extra Mile: Adding Project Management Techniques to Your Toolbox

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Module Four: Managing Time” tab_id=”1555372536830-30b8d8af-717ddd7b-d78e33c9-88ed”][vc_column_text]

  • Managing Your Time
  • Keeping Others on Track
  • Maintaining Schedules

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Module Five: Getting It All Done on Time” tab_id=”1555373051487-df78e871-f3e3dd7b-d78e33c9-88ed”][vc_column_text]

  • Prioritizing
  • The Secret to Staying on Track
  • Goal Setting

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Module Six: Special Tasks” tab_id=”1555373050670-5781d6f6-ffb4dd7b-d78e33c9-88ed”][vc_column_text]

  • Planning Small Meetings
  • Planning Large Meetings
  • Organizing Travel

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Module Seven: Verbal Communication Skills” tab_id=”1555373044564-870b74e1-d113dd7b-d78e33c9-88ed”][vc_column_text]

  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Module Eight: Non-Verbal Communication Skills” tab_id=”1555373043454-2510d23c-fa8bdd7b-d78e33c9-88ed”][vc_column_text]

  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Module Nine: Empowering Yourself” tab_id=”1555373037242-75eb7004-01c6dd7b-d78e33c9-88ed”][vc_column_text]

  • Being Assertive
  • Resolving Conflict
  • Building Consensus
  • Making Decisions

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Module Ten: The Team of Two” tab_id=”1555373224684-2a2752a4-47c4dd7b-d78e33c9-88ed”][vc_column_text]

  • Working with Your Manager
  • Influencing Skills
  • What to Do in Sticky Situations

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Module Eleven: Taking Care of Yourself” tab_id=”1555695853955-8414fc59-b5f7″][vc_column_text]

  • Ergonomics
  • Stress Management
  • Dealing with a Heavy Workload

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Module Twelve: Wrapping Up” tab_id=”1555695883855-26e113bf-5110″][vc_column_text]

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

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