Assertiveness & Self Confidence



Confidence is a word that is often associated with power and success. Phrases like “Fake it till you make it” and “Believe in yourself” are likely thrown at you by well-meaning friends.  You might not be able to just say some magic words and improve, but our workshop might be the next best thing. The Assertiveness and Self-confidence workshop will start by teaching you the true meaning of confidence. Our tactics are tailor-made to move with you at your own pace, and produce results that visibly make a difference.

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  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four Styles
  • Module Two Review Questions
  • Types of Negative Thinking
  • Case Study
  • Personal Application
  • Module Three Review Questions
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Body Language
  • Module Four Review Questions
  • Why Goal Setting is Important
  • Setting SMART Goals
  • Our Challenge to You
  • Module Five Review Questions
  • Identifying Your Worth
  • Creating Positive Self-Talk
  • Identifying and Addressing Strengths and Weaknesses
  • Module Six Review Questions
  • The Importance of Appearance
  • The Role of Body Language
  • First Impressions Count!
  • Module Seven Review Questions
  • It’s How You Say It
  • Sounding Confident
  • Using ‘I’ Messages
  • Module Eight Review Questions
  • What to Do When You’re on the Spot
  • Using STAR to Make Your Case
  • Module Nine Review Questions
  • Building Rapport
  • Expressing Disagreement
  • Coming to Consensus
  • Module Ten Review Questions
  • Dealing with Difficult Situations
  • Key Tactics
  • Module Eleven Review Questions
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations


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