Negotiation Skills

EGP18.00

Description

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word “negotiation”, the truth is that we negotiate all the time. Life is about people pitting their opinions against each other, with each hoping their own wins. Negotiations occur far beyond the world of business. On a small scale, they can determine what you’ll have for dinner tonight. On much larger scales, they can start or end wars. In all cases, the stronger negotiator comes out victorious. This workshop will give you an understanding of the different levels of negotiation, and reveal useful techniques to build win-win solutions for everyone involved.

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  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • The Three Phases
  • Skills for Successful Negotiating
  • Module Two Review Questions
  • Establishing Your WATNA and BATNA
  • Identifying Your WAP
  • Identifying Your ZOPA
  • Personal Preparation
  • Module Three Review Questions
  • Setting the Time and Place
  • Establishing Common Ground
  • Creating a Negotiation Framework
  • The Negotiation Process
  • Module Four Review Questions
  • Getting off on the Right Foot
  • What to Share
  • What to Keep to Yourself
  • Module Five Review Questions
  • What to Expect
  • Techniques to Try
  • How to Break an Impasse
  • Module Six Review Questions
  • Three Ways to See Your Options
  • About Mutual Gain
  • What Do I Want?
  • What Do They Want?
  • What Do We Want?
  • Module Seven Review Questions
  • Reaching Consensus
  • Building an Agreement
  • Setting the Terms of the Agreement
  • Module Eight Review Questions
  • Being Prepared for Environmental Tactics
  • Dealing with Personal Attacks
  • Controlling Your Emotions
  • Deciding When It’s Time to Walk Away
  • Module Nine Review Questions
  • Adapting the Process for Smaller Negotiations
  • Negotiating via Telephone
  • Negotiating via Email
  • Module Ten Review Questions
  • Choosing the Negotiating Team
  • Covering All the Bases
  • Dealing with Tough Questions
  • Module Eleven Review Questions
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

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